First check the member location, coverage year, and quote filters. Plans are returned for a specific rating area and year.
Check the search
- Confirm ZIP code and county on the member.
- Confirm the selected coverage year.
- Clear carrier, metal, premium, and appointment filters.
- Run the search again from Create Quote.
If one expected plan is missing
Check whether the carrier is suppressed by agency appointments and whether CMS returns the plan for that market. QualityQuotes cannot show a plan that is absent from the current Marketplace result.